Effective Date: July 24 2024

 

1. Introduction

Lab1Source (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal and health-related information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

 

2. Information We Collect

We may collect the following types of information:

 

• Personal Information: This includes your name, address, email address, phone number, and other identifiers by which you may be contacted or identified.

• Health Information: Includes medical history, diagnostic results, and other health-related data necessary for providing our services.

• Payment Information: Information related to your payment method, such as credit card numbers or bank account details.

• Usage Information: Information about your interactions with our website, including IP address, browser type, access times, and pages visited.

 

3. How We Use Your Information

We use the collected information to:

 

• Provide and manage our diagnostic services.

• Communicate with you regarding appointments, results, and customer service.

• Process payments and manage billing.

• Improve our website and services.

• Comply with legal and regulatory requirements.

 

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information in the following situations:

 

• With Healthcare Providers: To provide accurate diagnostic results and follow-up care.

• With Third-Party Service Providers: Who perform services on our behalf, such as billing and data processing, subject to confidentiality agreements.

• Legal Requirements: If required by law, or if we believe in good faith that such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.

 

5. Data Security

We implement appropriate technical and organizational measures to protect your personal and health information from unauthorized access, use, disclosure, alteration, or destruction. Despite these measures, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

 

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

 

• Access: The right to request access to the personal information we hold about you.

• Correction: The right to request correction of any inaccurate or incomplete information.

• Deletion: The right to request deletion of your personal information, subject to certain exceptions.

• Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.

 

To exercise these rights, please contact us using the information provided below.

 

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the effective date.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

 

• Telephone: +1-301-223-0257

• Email: [email protected]

• Address: Maryland, MD, USA

 

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.